Case Management
Case Management Service
Supporting Families Every Step of the Way
Raising a child with autism can be a beautiful and meaningful journey, but it can also come with questions, paperwork, appointments, systems, and decisions that may feel overwhelming.
At Autism Care Therapy (ACT), our Case Management Services are designed to help families navigate these challenges with guidance, organization, and compassionate support.
Our goal is to make the process easier for families so they can focus on what matters most: their child, their family, and their child’s progress.
What Are Case Management Services?
Case Management helps families connect with services, resources, benefits, and support systems that may improve their child’s care and family well-being.
At ACT, our Case Management team works with families to understand their needs, identify available resources, and help coordinate care across different providers, programs, and community supports.
Case Management may support families with:
Benefits and resource navigation
Medicaid and insurance-related guidance
School communication and IEP support
Medical and therapy coordination
Community programs and support groups
Mental health and family support resources
Grant and financial resource opportunities
Parent guidance and problem-solving
Ongoing service planning and follow-up
This service is designed to help families feel more informed, more supported, and less alone.
How Our Case Managers Support Your Family
Our experienced Case Managers work closely with families to provide personalized guidance based on each child’s needs and each family’s situation.
Services may include:
Navigating Benefits and Support
Families may need help understanding, applying for, or maintaining important benefits and support programs.
Our Case Management team may assist with resources such as:
Medicaid
Private insurance guidance
SSI resources
LINK benefits
Respite care resources
Family support programs
Other available community-based programs
We help families understand available options and take the next steps with more confidence.
Grant Opportunities and Financial Resources
Some families may qualify for grants, financial assistance, or community-based funding opportunities.
Our team can help families:
Identify possible grant opportunities
Understand application requirements
Gather needed documents
Submit or prepare applications when appropriate
Explore resources that may benefit the child and family
The goal is to help families access support that may reduce financial stress and expand care opportunities.
Medical Assistance and Care Coordination
Families often need to coordinate information between doctors, specialists, therapists, schools, and other care providers.
Case Managers may help with:
Obtaining or organizing medical records
Connecting with healthcare providers or specialists
Supporting communication between providers
Helping families prepare for appointments
Coordinating therapy-related documentation when needed
This helps create better communication and smoother care coordination.
Mental Health and Community Connections
Families may benefit from emotional support, community programs, and trusted local resources.
ACT’s Case Management team can help connect families with:
Counseling resources
Support groups
Community programs
Parent support resources
Crisis or urgent support resources when appropriate
Local organizations that serve children and families
Support is not only about services. It is also about helping families feel connected, understood, and supported.
School Advocacy and IEP Support
School systems and IEP meetings can feel confusing or stressful for many families.
Our Case Management team may support families by helping them:
Understand school-related needs and concerns
Prepare for IEP meetings
Communicate more clearly with school teams
Review goals, services, and accommodations
Identify questions to ask during educational planning
Advocate for appropriate support for their child
The goal is to help parents feel more prepared and confident when working with their child’s school team.
Coordination of Services
Many children receive support from multiple providers. Case Management helps improve communication and coordination across the care team.
This may include coordination with:
ABA Therapy providers
Speech Therapy providers
Occupational Therapy providers
Medical providers
Mental health professionals
School teams
Community service programs
Better coordination can help reduce confusion and support more consistent care planning.
Recreational and Community Opportunities
Children and families may benefit from recreational, social, and therapeutic activities in the community.
Case Managers can help families explore options such as:
Recreational programs
Adaptive activities
Community events
Social opportunities
Therapeutic programs
Family-friendly local resources
These opportunities can support quality of life, social participation, and family connection.
Parent Coaching and Guidance
Case Managers provide information, guidance, and ongoing support to help parents make informed decisions.
This may include:
Helping families understand available options
Supporting decision-making
Providing practical guidance
Helping families organize next steps
Following up on goals and needs
Encouraging families throughout the process
At ACT, we believe families deserve support that is compassionate, practical, and easy to understand.
Getting Started Is Simple
Case Management Services at Autism Care Therapy are funded through Medicaid, making them accessible to many families who qualify.
The process begins with an assessment called IM+CANS, which stands for Illinois Medicaid Comprehensive Assessment of Needs and Strengths. According to Illinois Healthcare and Family Services, the IM+CANS is a standardized tool that helps assess a person’s needs and strengths and supports care planning and treatment recommendations.
During this process, our team learns more about your child’s strengths, needs, family goals, and support priorities. Based on this assessment, we create a personalized care plan designed to support your child and family.
After the assessment, your family will be connected with a dedicated Case Manager who can meet with you regularly, review your plan, and provide ongoing guidance and support.
Case Management Service Locations
ACT Case Management Services are currently available at:
Lombard Clinic
Aurora Clinic
Bloomingdale Clinic
Kankakee Clinic
Availability may depend on location, eligibility, staffing, and service requirements. Please contact our Case Management Department to confirm current availability.
Why Choose Autism Care Therapy for Case Management?
Families choose ACT because our Case Management team understands that every family’s journey is different.
Personalized support based on your family’s needs
Guidance with Medicaid, benefits, and community resources
Support with school communication and IEP planning
Care coordination across therapy, medical, and school providers
Connection to mental health, recreational, and family support resources
Dedicated Case Managers who provide ongoing follow-up
Compassionate, family-centered support
Medicaid-funded services for eligible families
At ACT, we are here to help families feel supported, informed, and empowered.
Who Can Benefit From Case Management?
Case Management may be helpful for families who:
Need help understanding Medicaid or benefits
Feel overwhelmed by paperwork or service systems
Need support connecting with community resources
Want help preparing for IEP meetings
Need help coordinating care between providers
Are looking for grant or financial resource opportunities
Need support finding mental health or family resources
Want ongoing guidance from a dedicated support professional
If you are unsure where to start, our Case Management team can help guide you through the next step.
Request Case Management Services
To contact the Case Management Department or request services, please fill out the form below so our team can review your request and reach out to assist you.
Please allow up to 48 hours for our team to review your request before reaching out.
Frequently Asked Questions About Case Management
What does a Case Manager do?
A Case Manager helps families connect with resources, understand available support programs, coordinate care, organize next steps, and navigate systems such as Medicaid, school services, community programs, and healthcare support.
Is Case Management the same as therapy?
No. Case Management is not the same as ABA Therapy, Speech Therapy, Occupational Therapy, or counseling. Case Management focuses on resource connection, care coordination, guidance, and support planning.
Is Case Management covered by Medicaid?
ACT’s Case Management Services are funded through Medicaid for eligible families. Availability may depend on eligibility, location, and service requirements.
What is IM+CANS?
IM+CANS stands for Illinois Medicaid Comprehensive Assessment of Needs and Strengths. It is a standardized Illinois Medicaid assessment and care planning tool used to identify needs, strengths, and treatment planning recommendations.
Can Case Management help with IEP support?
Yes. Case Managers can help families prepare for school meetings, organize concerns, understand support needs, and communicate more effectively with the school team.
Can Case Management help connect my family with grants or resources?
Yes. Case Managers may help identify grant opportunities, financial resources, community programs, and other supports that may benefit your child and family.